LiewCF Tech Blog - Latest Comments in Why Firefly Airline Should Get a Better Domain Name

Re: Why Firefly Airline Should Get a Better Domain Name

Breeze — Thu, 23 Jul 2009 14:30:25 -0000

Certainly a strange domain name. the "z" in Fireflyz.com appears like the company failed to find a good alternative name and so decided to settle with adding a "z" behind. Definitely a bad branding decision and does not reflect well on the team that manages the airline. Quality of service becomes doubtful.

Re: Why Firefly Airline Should Get a Better Domain Name

zihah — Mon, 27 Oct 2008 05:44:14 -0000

NO..NO..No…

I’m having some difficulty during booking online ticket for family package few hours ago. so, i rang the customer service since i cant do the booking during that hours. For the first time I called, the operator told me the promotion start on 1 Dec. So, she just hang up without confirm which package that I interest on and I’ll again check on the net to make sure what she told me just now. But, obviously she gave the wrong information. because the promotion already start and end till 7 Nov. But I still cant do the booking so I called again But I’m very disappointed when they can’t even guide me or even answer politely. She also blames me cause I didn’t asked the operator name before.

But when I asked for her name she tries not to answer my question by ‘bebel’ about something else. At the end she just told her name “Lia”.

This is not the first time it happen when my mom also ‘kena’ a few days ago.
I know they still new or whatever there are rit now. But please lah….wit that way they serve their customer…I don’t think they will be my choice anymore. The might change their motto to “u get FIRE 1st then u FLY”

Re: Why Firefly Airline Should Get a Better Domain Name

Just Sharlene — Wed, 18 Jun 2008 07:58:34 -0000

I will NEVER fly Firefly EVER AGAIN.

I am due to fly to Kuala Terengganu on Sunday and fly back on Wednesday. My flight back on Wednesday is initially scheduled at 4:00pm. I checked 3 days before my flight and found out that they changed the 4:40pm flight to 8:15am! And they DID NOT INFORM me! If I have not checked, I would happily arrive at the airport at 2:30pm on Wednesday only to find out there is no more flight out for that day. I would be stranded in Kuala Terengganu alone!

When I called Firefly and demanded to know when they are planning to inform me of the changes in flight, the customer service representative could not even give a straight answer. I wonder why they asked for my phone number and email when they are not even planning to use it!

Re: Why Firefly Airline Should Get a Better Domain Name

adam — Fri, 16 May 2008 23:19:42 -0000

website name just a part of the business.. selling tickets is NO 1. I'm sure Firefly management is trying to get firefly.com.my or flyfirefly.com.my

Re: Why Firefly Airline Should Get a Better Domain Name

mohi — Wed, 16 Apr 2008 13:00:23 -0000

AirAsia started of stuffy & smelly but look at it now. So gv FireFly a chance. U wan comfort & good food don buy a RM1 flite la. cokkia!

Re: Why Firefly Airline Should Get a Better Domain Name

TanLZ — Wed, 13 Feb 2008 07:43:38 -0000

Heres my comments after experiencing Firefly

I had my first Firefly flight from Penang to Subang 2 days ago. The plane was hot,stuffy and smelly when I got into it. The air conditional is not on and they only allowed outside air to blow in. All of us are sweating while waiting for the plane to depart. The hand luggage compartment is small, the seats are narrow and windows are dirty. They are trying to mimic Airasia but its just not good enough. The food they sell is just general tit bits (no hot food) and the menu was poorly designed (like the menu from typical mamak store). I just can't believe a five star MAS would allowed this kind of airline to run its business. If it wasn't for the location (subang airport is near my house), AirAsia will beat Firefly hands down.

Re: Why Firefly Airline Should Get a Better Domain Name

LcF — Sun, 02 Dec 2007 16:24:22 -0000

@Rosy Ng: you can do online booking at http://www.fireflyz.com.my/

Re: Why Firefly Airline Should Get a Better Domain Name

ROSY NG — Sun, 02 Dec 2007 01:39:45 -0000

Need to do online booking Penang/KUL/Penang but unable to get into online booking format. Pls adv.

Re: Why Firefly Airline Should Get a Better Domain Name

zuraida — Wed, 03 Oct 2007 03:01:47 -0000

I'm a student of OUM, Pahang. I've to submit an assingment regarding visi and msi of firefly sdn.bhd. Agak susah nak dapatkan maklumat tentang visi dan misi firefly kerana tidak dinyatakan atau ditunjukkan dalam website.

Harap pihak tuan dapat terangkan lebih detail untuk kebaikan dan rujukan para pelajar.

Re: Why Firefly Airline Should Get a Better Domain Name

tarokaneshiro — Fri, 17 Aug 2007 02:46:31 -0000

Hohoho.. let see here what has been happened to the airlines. As what i heard the name of firelyZ is a combination between their company name and
airlines code. fly firefly sdn bhd + subang code (SZB) = fireflyz, :p. Opppsss i dont know whether its true or not. But i only know the truth that they are offering 50 sen ticket fares for each of their destination for merdeka deals. Let check it out at www.fireflyz.com.my.

Re: Why Firefly Airline Should Get a Better Domain Name

LcF — Wed, 18 Apr 2007 15:52:34 -0000

thanks for the update, k-director.com. I think that's a good news.

Re: Why Firefly Airline Should Get a Better Domain Name

k-director.com — Wed, 18 Apr 2007 08:13:11 -0000

Fireflyz.com doesn't sound good but it did got LiewCF's attention and make him wrote a post about the domain name. Thanks for LiewCF, now fireflyz.com is in the 1st page of all the search engine site bcoz of liewcf.com had commented it.

Re: Why Firefly Airline Should Get a Better Domain Name

MalaysiaDN — Thu, 29 Mar 2007 18:09:02 -0000

Sigh...this is not the first case oledi... see what happen to our eyeonmalaysia.com
maybe online marketing is not important to some people...
just

Re: Why Firefly Airline Should Get a Better Domain Name

takai — Wed, 21 Mar 2007 14:45:38 -0000

i dun like the name firefly...

Re: Why Firefly Airline Should Get a Better Domain Name

NEWSiness — Wed, 21 Mar 2007 00:22:58 -0000

Firefly is an insect name. This is a good name but with z behind, it becomes uncool. I think they decide the name before checking for the availability of the domain name. They should be creative enough to create an original cool name instead of choosing dictionary word as domain name, for example Google (Now it becomes dictionary word found in OED.)

Arh...domain name is one thing..the most important thing is their air fare must be affordable to everyone....otherwise a good domain name serves no purpose. IMHO. :)

Re: Why Firefly Airline Should Get a Better Domain Name

Adam — Tue, 20 Mar 2007 22:26:09 -0000

That's a real boo boo. I am not sure whether Microsoft would want to give it back to them. I think the best option would be to rebrand their name to go with their domain. No! That doesn't sound right too. They are in a right mess.

Re: Why Firefly Airline Should Get a Better Domain Name

rontol — Tue, 20 Mar 2007 20:04:39 -0000

beware typo-squatters....heh

Re: Why Firefly Airline Should Get a Better Domain Name

bear — Tue, 20 Mar 2007 13:46:22 -0000

y not? u guys started talking. had it been s instead of z, u guys will be promoting it through word of mouth, saying that it is fireflys.com.my with an S. Get it? With an S?

But why z? that bear dun understand. s would hv been cuter.

Bear

Re: Why Firefly Airline Should Get a Better Domain Name

bernard — Tue, 20 Mar 2007 12:36:16 -0000

thanks friedbeef & uncleJim.

i agree wif tk2 as well.....not good fengshui name.haha

Re: Why Firefly Airline Should Get a Better Domain Name

tk2 — Tue, 20 Mar 2007 07:49:10 -0000

the name firefly itself doesn't show luck.
Fly and crash with fire.
OMG!
:0

Re: Why Firefly Airline Should Get a Better Domain Name

Pinvader — Tue, 20 Mar 2007 07:25:00 -0000

how about TerbangApi.com.my..:P

Re: Why Firefly Airline Should Get a Better Domain Name

pablopabla — Tue, 20 Mar 2007 05:21:30 -0000

Liew, you should buy FireflyAirline.com.my and sell it to them for a profit! LOL!

Re: Why Firefly Airline Should Get a Better Domain Name

Arstan — Tue, 20 Mar 2007 05:18:30 -0000

I think as long as they develop and advertise their brand image correctly it doesn't matter(to some extend) what kind of domain name you have.

Best examples would be Yahoo!, Google. These words are not really serious or have you ever thought of a multi-billion company to name like this?

So if they don't screw up with branding the domain name is ok,(lah!)

Re: Why Firefly Airline Should Get a Better Domain Name

lucia — Tue, 20 Mar 2007 03:58:40 -0000

if firefly.com is taken what about firefly.net or firefly.org? anyway fireflyairline.com is a good suggestion.

methink those at firefly never ever thought of a website when they planned for this firefly airline. it's only after they thought of the name and got everything under wrap that they concentrate on the website.

Re: Why Firefly Airline Should Get a Better Domain Name

uncleJim — Tue, 20 Mar 2007 03:44:07 -0000

@Bernard: the domain name exists and is registered, only not configured to show anything.

I think the airline should have come up with a different name entirely. Obviously, they never did any domain search. Also, the name Fire and Fly don't go together very well especially when you're 30,000ft in the air.